The recovery coach is a traveling position (State of CT), visiting clients throughout the state. Some work will be done onsite at Project Courage, 130 Elm Street, Old Saybrook, CT. Further details about travel below in, “Work Environment.”
JOB TITLE: Recovery Coach
STATUS: Full Time/Part Time
REPORTS TO: CEO/Executive Director/ RSS Director
POSITION SUMMARY: The Recovery Coach serves the key function of assessing, coordinating, and providing direct services with clients enrolled in Project Courage’s RSS Program.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned):
- Applies general knowledge of Recovery Support Services to clients and their families
- Ability to work with client to identify, develop, and assess needs and develop goals and treatment plans
- Supports and teaches recovery and recovery tools and models personal responsibility
- Facilitates the with the client a self-review of progress
- Ability to work collaboratively with clients to assess their hopes, strengths, accomplishments, and challenges in regards to their goals.
- Ability to develop recovery wellness plan with clients based off assessment
- Supports clients in the self-management of crucial or crisis situation
- Ability to assign appropriate assignments based off of clients treatment plan
- Explores potential tracks for client (i.e. AA/NA or Alternative Track) and explores concepts within both tracks
- Utilizes knowledge from the Recovery Coach Academy
- Escorts participants when necessary and ensures participants safety when participating in events, visits, and other interactions.
- Participates in staff meetings and trainings.
- Demonstrates level of knowledge and skills within a specific activity to consistently meet or exceed service requirements
- Enters participant data in the Electronic Healthcare Records system upon intake.
- Manages client EHR and any other appropriate documentation required.
- Assists the individual in preparation and recording of the peer support recovery plan, encounter notes, and other documents that verify service delivery using person-first language, in a timely manner according to established quality and regulatory standards.
- Ensures that all participants’ visits are documented in EHR immediately
- Ensures that all data is correct by verifying information with the participant on every visit.
- Reports any activities that may violate established laws, regulations, policies or procedures.
- Raises questions about any actions contrary to law or policy taken by another staff member or employee or yourself, and reports the matter to management or to the Director of RSS
- Ability to coordinate with Wellness Courage Team and other Project Courage staff
- Ability to coordinate services with outside collateral contacts
- Ability to assist the client in coordinating needed services
- Ability to coordinate services with the client on a consistent basis
- Works with participant to identify, develop, and access supports to increase his/her success in community integration and community inclusion
- Participates in weekly supervision and in team review of documentation of the comprehensive
- Creates weekly schedule that meets existing program productivity standards and supervision,
- Provides technical information to service managers, and executes routine assignments within a service
- Possesses characteristics of compassion, active listening skills, evaluative skills, reporting skills and general communication skills. Highly motivated and able to work independently as well as part of a team coordinating client care.
- Ability to make sound decisions in emergency situations.
- Possesses working knowledge of recovery including 12 step meetings, mental health and other co-occurring disorders;
- Experience in working with substance use disorders in a residential and/or intensive outpatient milieu
- Excellent interpersonal skills and the ability to maintain a positive collaborative relationship among staff;
- Ability to work in a fast-paced, dynamic environment
- Experience in crisis intervention and conflict resolution skills;
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Preferred: Completion of Recovery Coach Academy by CCAR or working toward CAC.
Ability to read, analyze, and interpret human service periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as percentages, mean, mode and median ability to draw and interpret bar graphs.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
- The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions.
- Will be required to drive daily in Middlesex County for meetings and/or visits to residential facilities and other sites to deliver service provision. May work in varied residential environments based on assigned caseload.
- This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.